Framework: Where Homeownership Starts and Grows

     How to View User Purchases

1. To start, in your menu, go to Users > Learners.


2. Click on the name of the learner for whom you need a receipt, then click on the Payments tab at the top of the user’s detail page.


3. Here you can see all purchases made by the user as well as any refunds. For each purchase you can see:

  • User email address
  • Date of purchase
  • Transaction ID
  • Name of the content/product purchased
  • Total paid

    When a transaction shows in red, this indicates that the transaction failed. In these cases, the user will not be charged the amount that appears in red.
User Purchase_Step 3

4. If you’d like, you can then choose to print or save the information as a PDF by selecting print from your browser and using your computer’s printer/destination options.


Related Resources

  • Reporting Guide: A general overview of Framework's reporting capabilities. See what reports are available, how to create your own, and more.

 

 

Note: Data generated from these reports and anywhere else within the Framework platform must be used in accordance with Section 13 of your agreement with Framework alongside Framework’s Terms of Use and Privacy Policy.

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